Keenan Building Consultancy

Effective Date: 05/05/2025

At Keenan Building Consultancy (KeenanBC Ltd), we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR, where applicable.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our services, visit our website, or otherwise interact with us.

1. Who We Are

We are a professional building consultancy providing services such as Building Pathology and Defects Reports, CommercialBuilding Surveys, Development Monitoring, Cost Consultancy, Drone Surveys, Dilapidations, Design, Specification and Contract Administration, Building Insurance Reinstatement Cost Assessments, Planned, Preventative Maintenance Schedules, Architectural Services, and Planning Applications.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Information (e.g., name, phone number, email address, postal address)
Business Information (e.g., company name, job title)
Project Information (e.g., site details, building specifications)
Financial Data (e.g., invoices, payment details)
Website Usage Data (e.g., IP address, browser type, pages visited)
Communication Records (e.g., emails, calls, meeting notes)

We do not knowingly collect data from children or sensitive data unless necessary and legally justified.

3. How We Collect Personal Data

We collect personal data in the following ways:

Directly from you (e.g., via contact forms, emails, phone calls)
Through our website (e.g., website form)
From third parties (e.g., business partners, subcontractors, publicly available sources)

4. How We Use Your Personal Data

We use your data for the following purposes:

To provide and manage our services
To communicate with you regarding projects or inquiries
To meet contractual obligations
For billing, invoicing, and accounting
To comply with legal and regulatory requirements
To improve our services and website functionality

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity – to perform a contract with you or take steps at your request
Legitimate interests – such as business development or service improvement
Legal obligation – where we are required by law to process your data
Consent – where we have explicitly asked for your permission

6. Sharing Your Data

We may share your data with:

Subcontractors, consultants, and service providers working on your project
IT and cloud service providers
Legal and accounting professionals
Regulatory or government authorities if required by law

We ensure all third parties respect the security of your personal data and comply with GDPR.

7. International Transfers

If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined or to comply with legal obligations (e.g., tax or insurance requirements). After that, your data is securely deleted or anonymised.

9. Your Data Protection Rights

You have the following rights under GDPR:

Right to access your data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time (where consent is the basis for processing)
Right to lodge a complaint with the ICO (UK) or other supervisory authority

10. Data Security

We implement appropriate technical and organisational measures to secure your personal data, including encrypted storage, restricted access, and secure communication channels.

11. Cookies and Website Tracking

We currently do not use cookies on this website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, pleaseget in touch with our Data Protection Officer via our Contact Us form.